Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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Average order value (AOV) VS Customer acquisition cost (CAC)

Description
Average order value (AOV)
AOV is the average amount customers spend on each transaction with your business.
Customer acquisition cost (CAC)
CAC shows how much you spend to win a single new customer.
Target audience
Average order value (AOV)
App owners, marketers and product managers
Customer acquisition cost (CAC)
App owners, marketers, and product managers
Benefits
Average order value (AOV)

• Guides decisions on pricing and product offering
• Provides insight into purchasing behavior
• Indicates overall profitability and growth opportunities

Customer acquisition cost (CAC)

• Shows the effectiveness of your acquisition efforts
• Guides decisions on where to allocate budget for best results (and where you’re wasting your money)
• Helps you assess business profitability when compared against LTV

How to calculate
Average order value (AOV)
Total revenue
Total number of transactions
Customer acquisition cost (CAC)
Total sales & marketing cost
Number of customers
How to improve it?
Average order value (AOV)

• Use cross-selling and upselling to increase purchase value
• Design a loyalty scheme to reward repeat purchases
• Offer volume discounts or time-limited deals to encourage larger purchases
• Improve your user experience and invest in customer service

Customer acquisition cost (CAC)

• Make the most of your owned media to keep acquisition costs down
• Implement a referral program to bring in more customers for free
• Re-engage existing customers to boost retention
• Review your audiences and channels, and allocate budget where it’s most effective

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Average order value (AOV)
Customer acquisition cost (CAC)
Background
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