Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

Start comparing
VS

Average order value (AOV) VS Retention rate

Description
Average order value (AOV)
AOV is the average amount customers spend on each transaction with your business.
Retention rate
Retention rate measures the percentage of customers or users your business or product retains (keeps) over a given period.
Target audience
Average order value (AOV)
App owners, marketers and product managers
Retention rate
App owners, marketers and product managers
Benefits
Average order value (AOV)

• Guides decisions on pricing and product offering
• Provides insight into purchasing behavior
• Indicates overall profitability and growth opportunities

Retention rate

• Helps you understand the performance of your app and particular campaigns
• Helps you determine why users leave, so you can reduce churn and increase lifetime value
• Useful in analyzing customer service

How to calculate
Average order value (AOV)
Total revenue
Total number of transactions
Retention rate
Number of users at end of period - Number of users acquired during period
Number of users at start of period
x 100
How to improve it?
Average order value (AOV)

• Use cross-selling and upselling to increase purchase value
• Design a loyalty scheme to reward repeat purchases
• Offer volume discounts or time-limited deals to encourage larger purchases
• Improve your user experience and invest in customer service

Retention rate

• Set realistic user expectations
• Gather user feedback and use product data to analyze behavior
• Map out your user journeys and improve onboarding
• Keep re-engaging with users and reward loyalty

Read more
Average order value (AOV)
Retention rate
Background
Get the latest benchmark updates and stay connected