Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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Average revenue per user (ARPU) VS Customer acquisition cost (CAC)

Description
Average revenue per user (ARPU)
ARPU shows how much money, on average, a single user generates over a set period of time.
Customer acquisition cost (CAC)
CAC shows how much you spend to win a single new customer.
Target audience
Average revenue per user (ARPU)
App owners, marketers, and product managers
Customer acquisition cost (CAC)
App owners, marketers, and product managers
Benefits
Average revenue per user (ARPU)

• Good indicator of business health and profitability
• Helps you optimize your marketing strategy and refine tactics to maximize profitability
• Highlights revenue opportunities, for example upselling

Customer acquisition cost (CAC)

• Shows the effectiveness of your acquisition efforts
• Guides decisions on where to allocate budget for best results (and where you’re wasting your money)
• Helps you assess business profitability when compared against LTV

How to calculate
Average revenue per user (ARPU)
Total revenue in time period X
Number of users in time period X
Customer acquisition cost (CAC)
Total sales & marketing cost
Number of customers
How to improve it?
Average revenue per user (ARPU)

• Adjust your pricing plans
• Know your customers and shape your service to their needs
• Focus on attracting, engaging, and retaining the most profitable users
• Maximize cross-selling and upselling opportunities

Customer acquisition cost (CAC)

• Make the most of your owned media to keep acquisition costs down
• Implement a referral program to bring in more customers for free
• Re-engage existing customers to boost retention
• Review your audiences and channels, and allocate budget where it’s most effective

Read more
Average revenue per user (ARPU)
Customer acquisition cost (CAC)
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