Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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VS

Churn rate VS Predicted lifetime value (pLTV)

Description
Churn rate
Your churn rate is the percentage of users who stop using your product or service within a defined timescale.
Predicted lifetime value (pLTV)
pLTV combines past learnings with current measurements to predict how much revenue a user will bring in over the time they use your app.
Target audience
Churn rate
App owners, marketers, and product managers
Predicted lifetime value (pLTV)
App owners and marketers
Benefits
Churn rate

• Shows how effective you are (or not) at retaining users
• Provides insight into when and why users leave, so you can improve the experience
• Can highlight issues in the marketing funnel, eg poor targeting or an ill-defined proposition

Predicted lifetime value (pLTV)

• Protects user anonymity by analyzing behavioral clusters, rather than individual user data
• Segments users based on their acquisition source so you identify the highest-performing sources
• Provides behavioral insights to shape acquisition and re-engagement campaigns, highlighting characteristics of high-potential users

How to calculate
Churn rate
Number of users lost in period X
Total number of users at start of period X
x 100
Predicted lifetime value (pLTV)
N/A - models are based on machine learning algorithms
How to improve it?
Churn rate

• Improve the user experience and invest in customer service
• Gather user feedback to improve your offering
• Ensure your ad messaging aligns with the product experience (set realistic expectations)
• Review your audiences and channels to ensure you’re reaching your ideal users

Predicted lifetime value (pLTV)

• Constantly feed your pLTV model with accurate, relevant data
• Choose the right KPIs
• Segment your audience into behavioral clusters
• Define team responsibilities and consider outsourcing your model if you lack expertise in house

Read more
Churn rate
Predicted lifetime value (pLTV)
Background
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