Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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Cost per action (CPA) VS Customer acquisition cost (CAC)

Description
Cost per action (CPA)
CPA is a pricing model in which marketers pay ad networks or media sources when a user takes a particular action (such as completing a purchase or registration) inside of an app, after engagement with an ad.
Customer acquisition cost (CAC)
CAC shows how much you spend to win a single new customer.
Target audience
Cost per action (CPA)
Advertisers and publishers
Customer acquisition cost (CAC)
App owners, marketers, and product managers
Benefits
Cost per action (CPA)

• Helps with attribution – shows which sources drive action for pure performance measurement
• Shows the value of users further down the funnel
• For media sources, attracts high-performance marketers

Customer acquisition cost (CAC)

• Shows the effectiveness of your acquisition efforts
• Guides decisions on where to allocate budget for best results (and where you’re wasting your money)
• Helps you assess business profitability when compared against LTV

How to calculate
Cost per action (CPA)
Total advertising cost in time period X
Number of desired actions taken in time period X
Customer acquisition cost (CAC)
Total sales & marketing cost
Number of customers
How to improve it?
Cost per action (CPA)

• Make sure you’re reaching the right audience
• Improve your creative to drive action
• Raise your ad quality score
• Protect yourself from fraud

Customer acquisition cost (CAC)

• Make the most of your owned media to keep acquisition costs down
• Implement a referral program to bring in more customers for free
• Re-engage existing customers to boost retention
• Review your audiences and channels, and allocate budget where it’s most effective

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Cost per action (CPA)
Customer acquisition cost (CAC)
Background
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