Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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Monthly active users (MAU) VS Retention rate

Description
Monthly active users (MAU)
MAU measures the number of unique users who engage with your app over the course of a month.
Retention rate
Retention rate measures the percentage of customers or users your business or product retains (keeps) over a given period.
Target audience
Monthly active users (MAU)
App owners, marketers, and product managers
Retention rate
App owners, marketers and product managers
Benefits
Monthly active users (MAU)

• Indicates engagement and retention over time
• Shows the effectiveness of your marketing activities and user experience
• Helps you assess current and potential growth

Retention rate

• Helps you understand the performance of your app and particular campaigns
• Helps you determine why users leave, so you can reduce churn and increase lifetime value
• Useful in analyzing customer service

How to calculate
Monthly active users (MAU)
Total number of unique users who meet your defined "active" criteria and interacted with your app in a set 30-day period
Retention rate
Number of users at end of period - Number of users acquired during period
Number of users at start of period
x 100
How to improve it?
Monthly active users (MAU)

• Optimize your onboarding strategy so users understand the true value of your app
• Engage and re-engage users through multiple channels: push notifications, in-app notifications, emails, and SMS
• Use deep links for a seamless user experience

Retention rate

• Set realistic user expectations
• Gather user feedback and use product data to analyze behavior
• Map out your user journeys and improve onboarding
• Keep re-engaging with users and reward loyalty

Read more
Monthly active users (MAU)
Retention rate
Background
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