Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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Retention rate VS Weekly active users (WAU)

Description
Retention rate
Retention rate measures the percentage of customers or users your business or product retains (keeps) over a given period.
Weekly active users (WAU)
WAU measures the number of unique users who engage with your app over the course of a week.
Target audience
Retention rate
App owners, marketers and product managers
Weekly active users (WAU)
App owners, marketers, and product managers
Benefits
Retention rate

• Helps you understand the performance of your app and particular campaigns
• Helps you determine why users leave, so you can reduce churn and increase lifetime value
• Useful in analyzing customer service

Weekly active users (WAU)

• Shows app “stickiness” – whether users want to engage with your app regularly
• Helps you gauge user engagement and identify revenue opportunities
• Indicates the overall success of your app

How to calculate
Retention rate
Number of users at end of period - Number of users acquired during period
Number of users at start of period
x 100
Weekly active users (WAU)
Total number of unique active users who meet your defined "active" criteria and interacted with your app in a set seven-day period
How to improve it?
Retention rate

• Set realistic user expectations
• Gather user feedback and use product data to analyze behavior
• Map out your user journeys and improve onboarding
• Keep re-engaging with users and reward loyalty

Weekly active users (WAU)

• Optimize your onboarding strategy so users understand the true value of your app
• Engage and re-engage users through multiple channels: push notifications, in-app notifications, emails, and SMS
• Use deep links for a seamless user experience

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Retention rate
Weekly active users (WAU)
Background
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